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Customer Service Specialist (Office Hours) | Banking up to $4K
Salary undisclosed
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- Adecco is partnering with a leading bank to look for Customer Service Specialists for Business Banking
- Focus: Communicating with customers through various channels (calls/ email, etc)
- Office Location:East
- Starts off as a 6 months contract with possibility for conversion
- Operating hours: Monday - Friday (9am - 6pm)
- Min. Education.: Diploma or equivalent experience in financial/ payment industry
- Highly adaptable, ability to deal with ambiguity.
- Candidates with a keen learning interest and minimum bachelor's degree without experience may be considered
- Experience in customer service/ customer facing roles
- Call centre experience highly preferred
- Passionate about providing excellent customer service
- Maintaining a positive, empathetic, and professional attitude toward customers.
- Responding promptly to customer inquiries on general and transactional enquiries
- Communicating with customers through various channels.
- Acknowledging and resolving customer requests.
- Customer outreach to encourage the use of digital services.
- Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
- We could contact you in the soonest time if you directly send your resume to: [email protected]
- We regret to inform that only shortlisted candidates will be contacted
EA Licence Number: 91C2918
Personnel Registration Number: R2198828
- Adecco is partnering with a leading bank to look for Customer Service Specialists for Business Banking
- Focus: Communicating with customers through various channels (calls/ email, etc)
- Office Location:East
- Starts off as a 6 months contract with possibility for conversion
- Operating hours: Monday - Friday (9am - 6pm)
- Min. Education.: Diploma or equivalent experience in financial/ payment industry
- Highly adaptable, ability to deal with ambiguity.
- Candidates with a keen learning interest and minimum bachelor's degree without experience may be considered
- Experience in customer service/ customer facing roles
- Call centre experience highly preferred
- Passionate about providing excellent customer service
- Maintaining a positive, empathetic, and professional attitude toward customers.
- Responding promptly to customer inquiries on general and transactional enquiries
- Communicating with customers through various channels.
- Acknowledging and resolving customer requests.
- Customer outreach to encourage the use of digital services.
- Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
- We could contact you in the soonest time if you directly send your resume to: [email protected]
- We regret to inform that only shortlisted candidates will be contacted
EA Licence Number: 91C2918
Personnel Registration Number: R2198828