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Executive (Services Centre)
Salary undisclosed
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- Process applications and appeals in accordance to ICA policy framework and the relevant legislations; • Ensure products are delivered in a secure, accurate and timely manner; • Handle queries and feedbacks from members of public; • Provide positive and professional customer experience with service excellence; • Perform all other duties as and when assigned by the supervisor. • Our officers may be deployed to frontline positions or have frequent interactions with members of the public.
- Possess good communication and service skills. • Possess pleasant personality and ability to work under pressure. • Possess customer-focused mindset. • Be able to work well in a fast-paced and dynamic environment. • Articulate, meticulous with a keen eye for details. • Ability to work independently and capable of being an effective team player. • Ability to address and manage the needs of diverse stakeholders.
- Process applications and appeals in accordance to ICA policy framework and the relevant legislations; • Ensure products are delivered in a secure, accurate and timely manner; • Handle queries and feedbacks from members of public; • Provide positive and professional customer experience with service excellence; • Perform all other duties as and when assigned by the supervisor. • Our officers may be deployed to frontline positions or have frequent interactions with members of the public.
- Possess good communication and service skills. • Possess pleasant personality and ability to work under pressure. • Possess customer-focused mindset. • Be able to work well in a fast-paced and dynamic environment. • Articulate, meticulous with a keen eye for details. • Ability to work independently and capable of being an effective team player. • Ability to address and manage the needs of diverse stakeholders.