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Business Operations Manager

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EurofraganceJob descriptionWhy working at Eurofragance?In Eurofragance you will be part of the exciting world of smells and fragrances.You will grow and learn in a company in constant growth and expansion.You will have the opportunity to develop your career working with top professionals.You will be part of a Global Company with Headquarters in Spain and subsidiaries in Dubai, Singapore, Mexico, Turkey, India and China.You will practice your language skills in a global and multicultural environment.You will feel you play a role in society thanks to our Corporate Social Responsibility policy and our commitment to the Environment, which we demonstrate on a day-to-day basis with actions such as the Volunteer Day.We are Passion, Performance & Entrepreneurship, we are Eurofragance!MISSION:The Business Operations Manager will support the GM in executing business strategies, optimizing sales and marketing operations, and ensuring smooth day-to-day activities across teams. This role includes managing schedules, tracking performance metrics, coordinating meetings, and providing administrative support to improve business efficiency.MAIN JOB FUNCTIONS:Sales & Marketing Support· Collaborate with the GM to execute sales and marketing strategies and track progress with regular reporting.· Monitor KPIs, such as sales targets, conversion rates, and marketing ROI, to gauge performance.· Oversee CRM tools and provide real-time updates on customer data.Schedule & Time Management· Organize and prioritize the GM's calendar, ensuring meetings and tasks are well-managed.· Prepare daily/weekly agendas, ensuring proper time allocation and buffer time for urgent matters.Meeting Coordination· Schedule and confirm meetings, prioritizing discussions around sales, marketing, and operations.· Prepare meeting agendas, capture action points, and ensure timely follow-up.Communication & Reporting· Serve as a liaison between the GM and departments, ensuring effective communication and smooth workflows.· Create concise reports summarizing key metrics such as sales data, campaign performance, and customer feedback.Administrative Support· Maintain organized documentation (contracts, proposals, marketing materials) for easy access.· Address operational issues, customer complaints, or vendor coordination as needed.Proactive Problem Solving· Anticipate upcoming needs (e.g., events, bottlenecks) and ensure readiness.· Implement systems to ensure timely task completion and follow-up.Personal Assistance· Assist with travel arrangements and logistics when needed to support the GM.RequirementsREQUIREMENTS:Bachelor's degree in business administration, Operations Management, Marketing, or related field.KEY KNOWLEDGE:
  • 5+ years of experience in business operations management, ideally in sales or marketing.
  • Proficient in CRM tools, project management software, and Microsoft Office Suite.
  • Strong organizational, communication, and problem-solving skills. Excellent communication skills, both written and verbal.
  • Ability to multitask and manage multiple priorities effectively in a fast-paced environment.
  • Strong problem-solving ability with a solutions-oriented mindset.
EurofraganceJob descriptionWhy working at Eurofragance?In Eurofragance you will be part of the exciting world of smells and fragrances.You will grow and learn in a company in constant growth and expansion.You will have the opportunity to develop your career working with top professionals.You will be part of a Global Company with Headquarters in Spain and subsidiaries in Dubai, Singapore, Mexico, Turkey, India and China.You will practice your language skills in a global and multicultural environment.You will feel you play a role in society thanks to our Corporate Social Responsibility policy and our commitment to the Environment, which we demonstrate on a day-to-day basis with actions such as the Volunteer Day.We are Passion, Performance & Entrepreneurship, we are Eurofragance!MISSION:The Business Operations Manager will support the GM in executing business strategies, optimizing sales and marketing operations, and ensuring smooth day-to-day activities across teams. This role includes managing schedules, tracking performance metrics, coordinating meetings, and providing administrative support to improve business efficiency.MAIN JOB FUNCTIONS:Sales & Marketing Support· Collaborate with the GM to execute sales and marketing strategies and track progress with regular reporting.· Monitor KPIs, such as sales targets, conversion rates, and marketing ROI, to gauge performance.· Oversee CRM tools and provide real-time updates on customer data.Schedule & Time Management· Organize and prioritize the GM's calendar, ensuring meetings and tasks are well-managed.· Prepare daily/weekly agendas, ensuring proper time allocation and buffer time for urgent matters.Meeting Coordination· Schedule and confirm meetings, prioritizing discussions around sales, marketing, and operations.· Prepare meeting agendas, capture action points, and ensure timely follow-up.Communication & Reporting· Serve as a liaison between the GM and departments, ensuring effective communication and smooth workflows.· Create concise reports summarizing key metrics such as sales data, campaign performance, and customer feedback.Administrative Support· Maintain organized documentation (contracts, proposals, marketing materials) for easy access.· Address operational issues, customer complaints, or vendor coordination as needed.Proactive Problem Solving· Anticipate upcoming needs (e.g., events, bottlenecks) and ensure readiness.· Implement systems to ensure timely task completion and follow-up.Personal Assistance· Assist with travel arrangements and logistics when needed to support the GM.RequirementsREQUIREMENTS:Bachelor's degree in business administration, Operations Management, Marketing, or related field.KEY KNOWLEDGE:
  • 5+ years of experience in business operations management, ideally in sales or marketing.
  • Proficient in CRM tools, project management software, and Microsoft Office Suite.
  • Strong organizational, communication, and problem-solving skills. Excellent communication skills, both written and verbal.
  • Ability to multitask and manage multiple priorities effectively in a fast-paced environment.
  • Strong problem-solving ability with a solutions-oriented mindset.