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- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
- Ensures high quality products and presentations.
- Supervises daily shift operations.
- Helps maintain par stocks throughout the various departments by daily monitoring of on-hand inventory.
- Maintains food handling, sanitation and cleanliness standards.
- Operates all department equipment as necessary.
- Assists floor staff during busy periods.
- Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
- Reports malfunctions in department equipment.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Observes service behaviors of employees.
- Empowers employees to provide excellent customer service within guidelines.
- Supervises Bar/Lounge in compliance with all local, state and Federal beverage and liquor laws.
- Trains staff on cash handling and credit policies and procedures.
- Trains staff on liquor control policies and procedures.
- Supervises adherence to all liquor control policies and procedures.
- Ensures compliance with all Bar/Lounge policies, standards, and procedures.
- Maintains standards for bartender and cocktail service.
- Supervises adherence to all cash handling and credit policies and procedures.
- Ensures all employees have proper supplies, equipment and uniforms.
- Helps train employees in safety procedures.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position.
- Coaches employees regarding performance on an on-going basis.
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
- Ensures high quality products and presentations.
- Supervises daily shift operations.
- Helps maintain par stocks throughout the various departments by daily monitoring of on-hand inventory.
- Maintains food handling, sanitation and cleanliness standards.
- Operates all department equipment as necessary.
- Assists floor staff during busy periods.
- Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
- Reports malfunctions in department equipment.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Observes service behaviors of employees.
- Empowers employees to provide excellent customer service within guidelines.
- Supervises Bar/Lounge in compliance with all local, state and Federal beverage and liquor laws.
- Trains staff on cash handling and credit policies and procedures.
- Trains staff on liquor control policies and procedures.
- Supervises adherence to all liquor control policies and procedures.
- Ensures compliance with all Bar/Lounge policies, standards, and procedures.
- Maintains standards for bartender and cocktail service.
- Supervises adherence to all cash handling and credit policies and procedures.
- Ensures all employees have proper supplies, equipment and uniforms.
- Helps train employees in safety procedures.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position.
- Coaches employees regarding performance on an on-going basis.