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Operation Lead
$ 4,000 - $ 4,500 / month
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Original
Simplified
- Salary up to $4,500
- Mon - Fri: 8.30 am - 6.00 pm
- Growth opportunities
- South-Central
Job scope:
- Being directly involved in the day-to-day operations of the company services department
- Periodically rotate through the work duties of executive-level staff in the operations department.
- Propose modifications for the work duties of executive staff to increase work efficiency, decrease human error and align the executive’s work duties with other departments
- Directly manage the performance and KPI achievement of a team of operations executives based overseas
- Track changes in work processes and periodically update standard operating procedure manuals
- Research pricing and service trends of national and international competitors
- Create plans for implementing and improving business strategies in the operations department
- Assess the company’s operational and strategic performance
- Align processes, resources-planning and department goals with the company’s overall business strategy
- Provide support to executive-level staff when the company undergoes significant organisational changes
Job Requirements
- At least 2 years’ experience in a senior operation, senior customer service, corporate planning, strategical or managerial role.
- Confidence in learning and becoming proficient in new types of technology, including complicated automation technology
For consideration, kindly submit your CV by clicking “APPLY Now”
**Only shortlisted candidate would be notified**
EA Reg. No: R22107887 | Gladys Chang Si Min