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Operation Lead

$ 4,000 - $ 4,500 / month

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  • Salary up to $4,500
  • Mon - Fri: 8.30 am - 6.00 pm
  • Growth opportunities
  • South-Central

Job scope:

  • Being directly involved in the day-to-day operations of the company services department
  • Periodically rotate through the work duties of executive-level staff in the operations department.
  • Propose modifications for the work duties of executive staff to increase work efficiency, decrease human error and align the executive’s work duties with other departments
  • Directly manage the performance and KPI achievement of a team of operations executives based overseas
  • Track changes in work processes and periodically update standard operating procedure manuals
  • Research pricing and service trends of national and international competitors
  • Create plans for implementing and improving business strategies in the operations department
  • Assess the company’s operational and strategic performance
  • Align processes, resources-planning and department goals with the company’s overall business strategy
  • Provide support to executive-level staff when the company undergoes significant organisational changes

Job Requirements

  • At least 2 years’ experience in a senior operation, senior customer service, corporate planning, strategical or managerial role.
  • Confidence in learning and becoming proficient in new types of technology, including complicated automation technology

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22107887 | Gladys Chang Si Min