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Executive, Client Services

$ 3,200 - $ 3,800 / month

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A Day in the Life:

  • Assist the project team in implementing events/projects on-site
  • Communicate with clients from event preparation to planning and execution
  • Manage clients' expectations regarding project, event, or exhibition
  • Service existing clients by understanding their requirements and providing cost control
  • Attend events to gain a good understanding of current trends
  • Request payment and invoices from clients and suppliers, respectively
  • Brief designers on specifications and requirements provided by clients
  • Brief suppliers on all event requirements
  • Negotiate with suppliers on costs
  • Arrange storage of any items with clients
  • Ensure smooth on-site operations by checking supplier deliveries and builds to meet requirements and specifications
  • Develop cost reports for approval
  • Manage overall project costs to ensure healthy gross profit
  • Develop and submit project reports after event completion
  • Liaise with venue owners regarding any damages to the venue

What We Are Looking For:

  • Degree / Diploma in Hospitality / Tourism Management or equivalent
  • 1 to 3 years of experience in account servicing
  • Good interpersonal and communication skills
  • Well-versed in Microsoft Word / Excel / Project

A Day in the Life:

  • Assist the project team in implementing events/projects on-site
  • Communicate with clients from event preparation to planning and execution
  • Manage clients' expectations regarding project, event, or exhibition
  • Service existing clients by understanding their requirements and providing cost control
  • Attend events to gain a good understanding of current trends
  • Request payment and invoices from clients and suppliers, respectively
  • Brief designers on specifications and requirements provided by clients
  • Brief suppliers on all event requirements
  • Negotiate with suppliers on costs
  • Arrange storage of any items with clients
  • Ensure smooth on-site operations by checking supplier deliveries and builds to meet requirements and specifications
  • Develop cost reports for approval
  • Manage overall project costs to ensure healthy gross profit
  • Develop and submit project reports after event completion
  • Liaise with venue owners regarding any damages to the venue

What We Are Looking For:

  • Degree / Diploma in Hospitality / Tourism Management or equivalent
  • 1 to 3 years of experience in account servicing
  • Good interpersonal and communication skills
  • Well-versed in Microsoft Word / Excel / Project