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System Administration Support (AA04)

$ 3,000 - $ 6,000 / month

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We are seeking skilled and detail-oriented professionals to join our team as a System Administration Support specialist. In this role, you will be responsible for administering and providing operational support for a diverse and complex IT landscape that includes SAP ERP, SAP BW, SAP Fiori, HANA Database, ASE Database, and other critical components. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a dynamic environment.

Key Responsibilities:

  • System Administration and Monitoring
  • Oversee the day-to-day administration of SAP ERP, SAP BW, SAP Fiori, HANA Database, and ASE Database systems.
  • Perform regular health checks, monitoring system performance, and ensuring high availability and reliability of all components.
  • Proactively identify and resolve performance bottlenecks and system issues to ensure seamless operations.
  • System Upgrades and Patch Management
  • Plan, coordinate, and execute system upgrades, enhancements, and patch applications across all supported platforms.
  • Ensure compliance with organizational policies and minimize downtime during upgrades by leveraging effective change management practices.
  • Document upgrade procedures and changes to maintain an up-to-date knowledge base.
  • Backup, Recovery, and Security
  • Implement and maintain robust backup and recovery processes for all databases and systems in the landscape.
  • Monitor system security, manage user access control, and ensure adherence to data protection regulations.
  • Collaborate with the cybersecurity team to identify and mitigate potential vulnerabilities.
  • Incident Management and Troubleshooting
  • Respond promptly to incidents and service requests related to system performance or failures.
  • Conduct root cause analysis for recurring issues and implement permanent resolutions to prevent future occurrences.
  • Work closely with cross-functional teams to address complex technical challenges.
  • Documentation and Knowledge Sharing
  • Create and maintain detailed documentation for system configurations, operational procedures, and troubleshooting guides.
  • Train team members or end-users on best practices and new functionalities introduced in the landscape.
  • Stay updated on emerging technologies and contribute to continuous improvement initiatives.

Qualifications / Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 3+ years of experience in system administration or IT operations with a focus on SAP systems and databases.
  • Strong knowledge of SAP ERP, SAP BW, SAP Fiori, HANA Database, and ASE Database architecture and administration.
  • Proficiency in troubleshooting complex technical issues across multiple platforms.
  • Familiarity with backup/recovery tools, monitoring solutions, and security best practices.
  • Excellent communication skills and the ability to work collaboratively in a team-oriented environment.
  • Certifications in SAP or database administration (e.g., SAP Certified Technology Associate) are a plus.

Join our team to play a pivotal role in maintaining the stability and performance of our critical IT systems while contributing to the success of our organization!

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Type: Full-time

Pay: $3,000.00 - $6,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Education:

  • Bachelor's or equivalent (Preferred)

Experience:

  • system administration or IT operations: 3 years (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person