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Reservations Officer

  • Full Time, onsite
  • WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD.
  • Islandwide, Singapore
$ 2,000 - $ 2,400 / month

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Job Description:

Making reservations for customers based on their various requirements and budgetary allowances.

Ensure all information pertaining to reservations is properly entered into the system on a timely manner.

Assist to check on room availability.

Process and monitor advance deposits/prepayment on reservations.

Prepare invoices and sending confirmation details to customers.

Help to maximise room sales by up-selling.

Manage group reservation and rooming list.

Other ad hoc duties/projects assigned by the Manager

Participate in company's sustainability effort for the environment and being an inclusive employer.

Job requirements:

Attained minimum NITEC or higher qualification.

Preferably have working experiences in the hospitality or travel industry.

Possess good written and verbal communication skills.

Able to multi-task and time-management, with the ability to prioritize tasks.

Knowledge of using Opera Cloud PMS will be an added advantage.