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  1. Go to Settings.
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  4. Click JavaScript.
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Jobs or company...
E

Retail Sales Associate

  • Full Time, onsite
  • ECCO CHINA WHOLESALE HOLDING (SINGAPORE) PTE. LTD.
  • Singapore, Singapore
$ 2,300 - $ 2,600 / month
Checking job availability...
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ECCO Shoes Singapore is looking for a result-driven Retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Duties include:

  • Providing excellent customer service
  • Responsible for attending to all customers and demonstrating effective selling skills and product knowledge
  • Able to do link sales and up-selling
  • Ensure that all sales data are updated
  • Advise and inform customers on usage of ECCO products
  • Able to establish customers' requirements using questioning techniques and listening skills
  • Able to make good recommendations of ECCO products to customers
  • Advice customers on maintenance and care of ECCO products (Leather care)
  • Recommend products based on customers' requirements
  • Recommend complementary and peripheral products - Shoe-care, leather goods, etc. (link-sell)
  • Ensure the team provide excellent customer service experience; to increase the overall service level and performance of the store
  • Attend to customers with types of after sales services
  • Ensure appropriate stock inventory management
  • Close sales to customers' satisfaction

Retail Store Operation

  • Work with Store-In-Charge to ensure ECCO standards and operational practice are executed in the store
  • Monitor stock and ensure optimal inventory
  • Participation in inventory feedback to Merchandising team
  • Handle customer feedback, returns and after-sales service
  • Ensure the compliance of ECCO store operation and service guidelines from retail operations team
  • Handle simple merchandise display and assist in window change
  • Simple stock replenishment request
  • Keep track of all ins and outs of inventory including sales, transfers, returns
  • Alert Store-In-Charge if there is any discrepancies with inventory

Teamwork

  • Sharing of feedback, information and best-practice sharing with the team
  • Communicate in a manner that builds positive relationship with customers and mutual trust between colleagues
  • Communicate in a manner that effectively transmits ideas and information to the team while also displaying effective listening skills
  • Develop team cohesiveness

Requirements:

  • Able to work retail hours and on Weekends & Public Holidays
  • Preferred to have 2 years of retail or sales experience
  • Energetic, Sociable, Confident and result-oriented
  • Excellent communication and relationship building skills
  • Able to work in Concept Store and Departmental Store

Compensation Entitlement Aside From Basic Salary:

  • Retail Sales Commission
  • Other Incentive
  • Staff Discount
  • Free Shoes
  • Grooming Expenses
  • Comprehensive Medical Benefits
  • Birthday Leave
  • Incremental Annual Leave
  • Performance Bonus
  • Yearly Salary Adjustment

Job Type: Full-time

Pay: $2,300.00 - $2,600.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Employee discount
  • Health insurance
  • Professional development

Schedule:

  • Day shift
  • Early shift
  • Holidays
  • Monday to Friday
  • Shift system
  • Weekend availability

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Work Location: In person