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The Role
The individual in this position is responsible for supporting the system users for ERP and application systems.
Responsibilities
- Handle daily system support for users regarding company system-related issues through various organizational communication channels.
- Diagnose, troubleshoot, and resolve ERP system and applications systems issues promptly, escalating to higher-level support when necessary.
- Lead the IT system implementation and improvement project.
- Manage and support user accounts, access permissions, and IT-related documentation.
- Liaise with various teams and vendors to facilitate the timely completion of different IT projects.
- Review and develop IT policies, standard operating procedures, and business plans for the organization.
Requirements
- Degree/Diploma in Information Technology or equivalent.
- At least 4 years of experience managing ERP system operations (Supply chain management, logistics and Accounting) and leading system implementation projects (SAP, Oracle, MS Dynamics, or similar).
- At least 3 years of experience managing and developing Business intelligence Systems (Power BI, Domo, Tableau or similar).
- Strong analytical and troubleshooting skills in revolving technical and operational issues.
- Possess strong interpersonal communication skills and Ability to work independently.
We regret that only shortlisted candidates will be contacted.
The Role
The individual in this position is responsible for supporting the system users for ERP and application systems.
Responsibilities
- Handle daily system support for users regarding company system-related issues through various organizational communication channels.
- Diagnose, troubleshoot, and resolve ERP system and applications systems issues promptly, escalating to higher-level support when necessary.
- Lead the IT system implementation and improvement project.
- Manage and support user accounts, access permissions, and IT-related documentation.
- Liaise with various teams and vendors to facilitate the timely completion of different IT projects.
- Review and develop IT policies, standard operating procedures, and business plans for the organization.
Requirements
- Degree/Diploma in Information Technology or equivalent.
- At least 4 years of experience managing ERP system operations (Supply chain management, logistics and Accounting) and leading system implementation projects (SAP, Oracle, MS Dynamics, or similar).
- At least 3 years of experience managing and developing Business intelligence Systems (Power BI, Domo, Tableau or similar).
- Strong analytical and troubleshooting skills in revolving technical and operational issues.
- Possess strong interpersonal communication skills and Ability to work independently.
We regret that only shortlisted candidates will be contacted.