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Wealth Management Operations - KYC Vice President
Salary undisclosed
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Simplified
- Manage the team's pipeline/performance against key metrics and objectives, consistently helping the team meet SLAs
- Provide own/broader team with subject matter expertise and guidance to perform their job function; coaching team to make decisions that are effective and well-grounded based on guidelines, policies, and insights
- Cultivate an environment of strong team work and client focus
- Operate as escalation point for the team
- Lead collaborative dialogue with partners/stakeholders to advance the book of work, improve processes/systems, understand changes, resolve challenges
- Evaluate and present solutions to improve controls across the organization and process
- Identify and execute initiatives to maintain a robust end to end process
- Bachelor's Degree in Finance, Economics or other related disciplines
- At least 10 years of KYC or related experience, with strong understanding of KYC, AML and regulatory requirements (i.e. HKMA and MAS)
- Proven ability in team & book of work management; with capability to deep dive into the detail
- Excellent verbal and written communication skills plus strong negotiating abilities
- Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders
- Self-starter and is able to operate with minimal oversight
- Experience covering Wealth Management sector, however experience in other lines of business may be considered
- Strong presentation skills
- Knowledge of project management
- Experience as a team lead or manager
- Business fluency in written/spoken Mandarin to support Chinese speaking clients