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Collections and Recovery Specialist SG

Salary undisclosed

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Job Description:Responsibilities:
  • Contact customers mainly through phone to negotiate arrears payment
  • Assist customers to workout acceptable repayment plans or restructuring of accounts
  • Negotiate with customers for the most optimum repayment schedule to minimize credit losses
  • Recommend and execute appropriate legal and recovery actions, including the disposal of repossessed assets
  • Prepare delinquency listing and reports for management reviews
  • Support Management initiatives and Team Manager in executing collections strategies, assisting in extracting and preparing required documents and reports
Requirements:Qualifications
  • Minimally GCE A' Level or Diploma
Relevant Work Experience
  • At least 3 years of collections & recovery management experience, and strong knowledge in both Retail and Commercial Banking products
Competencies/Skills
  • Strong knowledge in Credit or Collections management
  • Strong communication and interpersonal skills
  • Good knowledge in Microsoft Office applications
  • Good knowledge in Banking Operating Systems and Collections Systems