What the role is:Project title: Improve Document Verification for Information Submitted in Work Pass Applications You will be part of a team to review, recommend and implement proposals to improve the document verification of qualifications submitted in work pass transactions to enhance customer experience while ensuring operational effectiveness.What you will be working on:1) To review and improve the document verification processes for qualifications and other information /supporting documents submitted in applications 2) To design, develop, test and implement bots and AI solutionsWhat we are looking for:1. Proficiency in Robotic Process Automation (UiPath), Python, SQL or visualisation tools (Tableau or PowerBI) will be a plus 2. Knowledge of operations management or business process management is usefulAbout Ministry of Manpower:The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore's workforce and workplace practices have to remain adaptable. MOM's policies help enhance the workforce's profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.
