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Operational Specialist

Salary undisclosed

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About Our Client

  • Startup in the AI voice sector, focusing on creating advanced voicebot/chatbot solutions.

Responsibilities

  • Design and deliver voicebot/chatbot solutions on time.
  • Coordinate external resources and drive production/optimization of LLM - based bots.
  • Ensure product health, manage delivery process, update feedback, and sync with business units.
  • Track/resolve exceptions, analyze data, follow up on tests, and optimize delivery/automation.
  • Collaborate on projects, assist with issues, and engage in new product operation plans.
  • Analyze product functions, evaluate implementation, and optimize user experience.

Requirements

  • Bachelor’s degree, fluent in Chinese and English.
  • Over 1 - year experience in chatbot dialogue building, LLM experience preferred.
  • Strong multitasking, organizational, collaborative, and logical thinking skills.
  • Experience in voice product implementation and cross - team work.
  • Proactive, stress-tolerant, adaptable to fast-paced environment.
  • Integrity, strong work ethic, excellent execution, quick learner.
  • Agile mindset for business coordination/iteration and continuous learning.