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Operation Manager

$ 5,000 - $ 6,500 / month

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Responsibilities:

  • Manage team of beauticians and spa therapists
  • Ensure day-to-day operation activities run smoothly and efficiently
  • Ensure the outlet’s operation is aligned with the company's SOP at all times
  • Leading outlet to achieve sales target
  • Provide professional consultation and advice customers on suitable beauty products and treatments
  • Handling customer complaints, motivate staff morale, provide guidance to staff
  • Handle customer enquiries
  • Ensure good customer experience and service standard

Requirements:

  • Bilingual
  • Competent, self-driven, and focused on achieving results
  • Service-oriented and Customer-oriented
  • Excellent communication and interpersonal skills
  • Team player with a positive attitude
  • Willing to work retail hours
  • Passionate about the beauty and service industry
  • Independent and good team player, pleasant personality.A self-directed learner who possesses high levels of initiative and willingness to learn.
  • Ability to adapt to changes and perform under pressure in a fast-paced environment.
  • Good computer skills and netiquette.