Account Director
About the Role
We are looking for a Account Director (B2B) to lead high-profile client relationships, drive strategic growth, and deliver outstanding marketing and communications solutions. This role requires a seasoned leader who thrives in managing complex B2B accounts, understands integrated marketing strategies, and can build strong client partnerships while driving measurable business outcomes.
The ideal candidate is a go-getter who jumps on new opportunities, is a master internal orchestrator, self-starter, gets nerdy about what they do, and works quickly and flexibly to get the job done. You love seeing campaigns/projects come to life and performing successfully.
Responsibilities:
Client Leadership & Strategic Advisory
- Serve as the primary point of contact for senior clients, providing strategic counsel on B2B marketing, digital campaigns, web, media and demand generation.
- Build and maintain strong relationships with C-suite and senior stakeholders, ensuring long-term account growth.
- Develop in-depth knowledge of clients’ industries, business goals, and competitive landscapes to inform marketing strategies.
Account & Team Management
- Lead cross-functional teams (creative, strategy, media, analytics, data) to deliver integrated B2B marketing campaigns that drive engagement, achieve campaign effectiveness, pipeline growth, and revenue impact.
- Oversee project delivery, ensuring high-quality execution across all touchpoints, from strategy to creative to performance optimisation.
- Manage budgets, timelines, and resources effectively to maximise efficiency and client satisfaction.
- Mentor and develop junior account personnel, fostering a high-performance team culture.
- Partner with clients on briefs to communicate project requirements for strategy, creative, media, data and copywriting teams.
- Create and update all project timelines, manage spreadsheets, creative folders and other shared documents across platforms that include Google, Slack and Microsoft Teams
- Manage all processes required to obtain a range of client approvals
- Work with an internal cross-functional team to ensure deliverables are produced on time, on budget, and to client’s specifications
- Demonstrate excellent time management and ability to manage multiple complex projects simultaneously
- Maintain excellent written and verbal communication with all parties.
- Attend all meetings with client project leads and communicate deliverables and key dates to all teams
- Oversee all scheduling of key internal and external meetings to ensure input and feedback is received to facilitate advancement of the project. Collect and summarise client feedback, ensure it is reflected in revisions
- Manage / maintain any internal ticketing or project management systems used by the client (when needed).
Marketing & Commercial Growth
- Drive innovation in B2B marketing strategies, leveraging data-driven insights, ABM (Account-Based Marketing), and digital transformation.
- Identify upsell and cross-sell opportunities within existing accounts to grow revenue and deepen partnerships.
- Collaborate with internal teams (strategy, creative, media, and analytics) to continuously improve campaign effectiveness and ROI.
- Keep up with B2B marketing trends, AI-driven solutions, and emerging technologies to drive thought leadership and competitive advantage.
About You
The Essentials:
- Proven Expertise : At least 10 years of marketing experience in a fast-paced, independent environment, preferably with some B2b marketing, account management or B2B agency experience, with a track record of managing high-value client accounts. Highly entrepreneurial and able to work as a team of one on the day to day, laddering up to Account leads and coordinating work streams across cross-functional internal teams. Excellent verbal and written communication skills, including strong presentation skills
- Strategic Thinker: Ability to execute large-scale strategies and programs, translate complex business goals with experience managing diverse sets of digital marketing programs mapping back to larger strategies and achieving key objectives. Comfortable with data, and analytics to measure and optimise programs.
- Client-Centric: Strong relationship-building skills with a consultative approach to solving client challenges.
- Commercially Driven: Experience in growing client accounts, driving revenue, and optimizing marketing investments.
- Marketing Savvy: Deep knowledge of B2B marketing strategies, including demand generation, ABM, content marketing, digital media, and performance analytics.
- Results-Oriented: Ability to measure success through KPIs, ROI, and marketing attribution models.
- Leadership Skills: Experience managing teams, mentoring talent, and fostering collaboration.
- Fun: You work hard but like to enjoy what you do and have fun in the process
Not a must, but a plus:
- Proficiency in additional Southeast Asian languages is an advantage
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named
Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://monks.com/careers) and will never ask for payment or bank account information during the recruitment process.
About the Role
We are looking for a Account Director (B2B) to lead high-profile client relationships, drive strategic growth, and deliver outstanding marketing and communications solutions. This role requires a seasoned leader who thrives in managing complex B2B accounts, understands integrated marketing strategies, and can build strong client partnerships while driving measurable business outcomes.
The ideal candidate is a go-getter who jumps on new opportunities, is a master internal orchestrator, self-starter, gets nerdy about what they do, and works quickly and flexibly to get the job done. You love seeing campaigns/projects come to life and performing successfully.
Responsibilities:
Client Leadership & Strategic Advisory
- Serve as the primary point of contact for senior clients, providing strategic counsel on B2B marketing, digital campaigns, web, media and demand generation.
- Build and maintain strong relationships with C-suite and senior stakeholders, ensuring long-term account growth.
- Develop in-depth knowledge of clients’ industries, business goals, and competitive landscapes to inform marketing strategies.
Account & Team Management
- Lead cross-functional teams (creative, strategy, media, analytics, data) to deliver integrated B2B marketing campaigns that drive engagement, achieve campaign effectiveness, pipeline growth, and revenue impact.
- Oversee project delivery, ensuring high-quality execution across all touchpoints, from strategy to creative to performance optimisation.
- Manage budgets, timelines, and resources effectively to maximise efficiency and client satisfaction.
- Mentor and develop junior account personnel, fostering a high-performance team culture.
- Partner with clients on briefs to communicate project requirements for strategy, creative, media, data and copywriting teams.
- Create and update all project timelines, manage spreadsheets, creative folders and other shared documents across platforms that include Google, Slack and Microsoft Teams
- Manage all processes required to obtain a range of client approvals
- Work with an internal cross-functional team to ensure deliverables are produced on time, on budget, and to client’s specifications
- Demonstrate excellent time management and ability to manage multiple complex projects simultaneously
- Maintain excellent written and verbal communication with all parties.
- Attend all meetings with client project leads and communicate deliverables and key dates to all teams
- Oversee all scheduling of key internal and external meetings to ensure input and feedback is received to facilitate advancement of the project. Collect and summarise client feedback, ensure it is reflected in revisions
- Manage / maintain any internal ticketing or project management systems used by the client (when needed).
Marketing & Commercial Growth
- Drive innovation in B2B marketing strategies, leveraging data-driven insights, ABM (Account-Based Marketing), and digital transformation.
- Identify upsell and cross-sell opportunities within existing accounts to grow revenue and deepen partnerships.
- Collaborate with internal teams (strategy, creative, media, and analytics) to continuously improve campaign effectiveness and ROI.
- Keep up with B2B marketing trends, AI-driven solutions, and emerging technologies to drive thought leadership and competitive advantage.
About You
The Essentials:
- Proven Expertise : At least 10 years of marketing experience in a fast-paced, independent environment, preferably with some B2b marketing, account management or B2B agency experience, with a track record of managing high-value client accounts. Highly entrepreneurial and able to work as a team of one on the day to day, laddering up to Account leads and coordinating work streams across cross-functional internal teams. Excellent verbal and written communication skills, including strong presentation skills
- Strategic Thinker: Ability to execute large-scale strategies and programs, translate complex business goals with experience managing diverse sets of digital marketing programs mapping back to larger strategies and achieving key objectives. Comfortable with data, and analytics to measure and optimise programs.
- Client-Centric: Strong relationship-building skills with a consultative approach to solving client challenges.
- Commercially Driven: Experience in growing client accounts, driving revenue, and optimizing marketing investments.
- Marketing Savvy: Deep knowledge of B2B marketing strategies, including demand generation, ABM, content marketing, digital media, and performance analytics.
- Results-Oriented: Ability to measure success through KPIs, ROI, and marketing attribution models.
- Leadership Skills: Experience managing teams, mentoring talent, and fostering collaboration.
- Fun: You work hard but like to enjoy what you do and have fun in the process
Not a must, but a plus:
- Proficiency in additional Southeast Asian languages is an advantage
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named
Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://monks.com/careers) and will never ask for payment or bank account information during the recruitment process.