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Customer Care Associate

Salary undisclosed

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Job summary:
  • Flexible hours available
  • No experience required for this role
  • Working rights required for this role
  • Expected salary: $2,300 - $2,600 per month
  • Immediate start available

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

  • Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy

  • Assist customers in navigating respective website and online services

  • Maintain accurate records of customer interactions and transactions

  • Collaborate with other team members to improve processes and enhance customer satisfaction

  • Stay up-to-date with product knowledge and company policies

  • To consistently meet set KPIs without compromising on quality service delivery

Requirements

  • Strong communication skills, both verbal and written

  • Customer-focused with a genuine passion for helping people

  • Basic computer proficiency

  • Ability to work well in a team and adapt to a fast-paced environment

*Prior call center experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.