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Customer Service Specialist (Office Hours) | Banking up to $4K

$ 4,000 - $ 4,000 / month

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MNC/ BANK



The Opportunity





Adecco is partnering with a leading bank to look for Customer Service Specialists for Business Banking
Focus: Communicating with customers through various channels (calls/ email, etc)
Office Location:East
Starts off as a 6 months contract with possibility for conversion
Operating hours: Monday - Friday (9am - 6pm)


The Talent





Min. Education.: Diploma or equivalent experience in financial/ payment industry
Highly adaptable, ability to deal with ambiguity.
Candidates with a keen learning interest and minimum bachelor's degree without experience may be considered
Experience in customer service/ customer facing roles
Call centre experience highly preferred
Passionate about providing excellent customer service


The Job



Maintaining a positive, empathetic, and professional attitude toward customers.
Responding promptly to customer inquiries on general and transactional enquiries
Communicating with customers through various channels.
Acknowledging and resolving customer requests.
Customer outreach to encourage the use of digital services.
Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.


Next Step



We could contact you in the soonest time if you directly send your resume to: [email protected]
We regret to inform that only shortlisted candidates will be contacted


Jayden Tan

Direct Line: +65 6697 7859
EA Licence Number: 91C2918
Personnel Registration Number: R2198828