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Client Relations and Office Support Assistant (Part-Time)
Salary undisclosed
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This role combines administrative duties with telemarketing responsibilities, requiring effective organization and communication skills. The ideal candidate will support our office operations while also engaging with customers and prospects to promote our products and services.
Key Responsibilities:
Administrative Support: Manage daily administrative tasks, including filing, handling mail, and preparing reports. Ensure efficient operation of the office environment by maintaining organized records and managing office supplies.
Telemarketing: Conduct outbound calls to potential clients to introduce our products and services, aiming to generate leads and sales opportunities.
Customer Engagement: Build and maintain positive relationships with customers by providing information, answering questions, and following up on inquiries.
Data Entry and Management: Update customer databases, ensuring accuracy and validity of information. Track and record outcomes of telemarketing efforts.
Scheduling and Coordination: Assist in scheduling appointments, updating event calendars, and coordinating between departments to ensure smooth operations.
Feedback Collection: Gather customer and client feedback to enhance marketing strategies and administrative processes.
Requirements:
Proven experience in administrative support or telemarketing roles.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office and experience with CRM software.
High school diploma required; further education or certification in Office Administration or Sales is a plus.
Ability to work part-time hours, including potential evenings or weekends.
What We Offer:
Opportunities for professional growth and development within the company.
Flexible scheduling to accommodate part-time availability.
A collaborative and supportive work environment
Key Responsibilities:
Administrative Support: Manage daily administrative tasks, including filing, handling mail, and preparing reports. Ensure efficient operation of the office environment by maintaining organized records and managing office supplies.
Telemarketing: Conduct outbound calls to potential clients to introduce our products and services, aiming to generate leads and sales opportunities.
Customer Engagement: Build and maintain positive relationships with customers by providing information, answering questions, and following up on inquiries.
Data Entry and Management: Update customer databases, ensuring accuracy and validity of information. Track and record outcomes of telemarketing efforts.
Scheduling and Coordination: Assist in scheduling appointments, updating event calendars, and coordinating between departments to ensure smooth operations.
Feedback Collection: Gather customer and client feedback to enhance marketing strategies and administrative processes.
Requirements:
Proven experience in administrative support or telemarketing roles.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office and experience with CRM software.
High school diploma required; further education or certification in Office Administration or Sales is a plus.
Ability to work part-time hours, including potential evenings or weekends.
What We Offer:
Opportunities for professional growth and development within the company.
Flexible scheduling to accommodate part-time availability.
A collaborative and supportive work environment