Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Assistant Manager/ Manager, Customer Care

Salary undisclosed
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What the role is:Assistant Manager/ Manager, Customer CareWhat you will be working on:Drive digital transformation programme for the end-to-end customer experience journey and the Customer Services Officers' Work Process Experience for the Customer Care UnitPlan and implement new business IT solutions, as well as enhancing existing portal and systems, to support the implementation of new/revised policies, digital initiatives and streamlined new processes and proceduresDrive digital channel migrationImplement service standards for the customer service experience journeyDrive Service Excellence ProgrammesConceptualise, design and deliver Service Excellence initiatives in SLAImplement, monitor and review the quality of service excellence delivery.Enhance customer satisfaction and providing consistent quality customer service via phone, e-mail and counter serviceCollating and analyze customer and transaction data for management reportingDay to day customer service operationsHandle customer enquiries, feedback and carry out these duties in a professional and positive manner, preferably experience in handling of complex inter-agency cases in the Public ServiceTake on supervisory role for daily operations including resource planning, handling of escalated cases and coaching of officersFoster a culture of excellent service and reinforce positive behaviour in the teamWhat we are looking for:Minimum 3 years of relevant experience in customer service environment and leading a team, including the use of enterprise customer Relationship Management and Call Centre SystemsExcellent interpersonal, communication and written skillsStrong knowledge in customer-related data analytics.Proficient in Excel and Tableau or QlikResourceful and a good team playerPassionate about the Public Service and strong desire to serve the nation and the citizensAbout Singapore Land Authority:The mission of the Singapore Land Authority is to optimise land resources for the economic and social development of Singapore. It ensures the best use of State land and buildings, provides an effective and reliable land management system and enables the full use of land information for better land management.