Inside Sales Representative

ALG is currently hiring an Inside Sales Representative to work for our client based in Singapore.

The Inside Sales Representative for the APAC region is responsible for generating sales leads, qualifying prospects, and closing deals for the client’s products and services within the designated APAC territory. This role involves proactive outreach to potential customers through various channels, including phone calls, emails, and virtual meetings, to understand their needs, provide product information, and offer solutions tailored to their requirements. The representative works closely with the sales team, marketing, and other departments to drive revenue growth and achieve sales targets in the APAC aviation market.

Job Responsibilities:

1. Proactively identify and qualify sales leads within the APAC territory through market research, prospecting activities, and inbound inquiries, utilizing CRM tools and databases to manage lead pipeline effectively.
2. Conduct outbound sales activities, including cold calling, email campaigns, and social selling, to engage with prospective customers, introduce aviation products and services, and schedule follow-up meetings or demos.
3. Understand customer needs, challenges, and pain points related to operations, maintenance, and services, and position relevant products and solutions to address their requirements effectively.
4. Develop a deep understanding of the products, services, and solutions offered by the organization, including aircraft components, parts, MRO (Maintenance, Repair, and Overhaul), and aftermarket services, to articulate value propositions and benefits to customers.
5. Prepare and deliver compelling sales presentations, demonstrations, and proposals to prospects, showcasing the features, benefits, and competitive advantages of the products and services, and addressing customer objections or concerns.
6. Build and nurture relationships with customers, partners, and industry stakeholders in the APAC region, maintaining regular communication and providing ongoing support to drive customer satisfaction and loyalty.
7. Manage and update sales pipeline, opportunities, and activities in CRM systems, tracking progress, forecasting revenue, and ensuring timely follow-up on leads and sales opportunities to meet or exceed sales targets.
8. Work closely with the sales team, marketing, product management, and other departments to align sales strategies, campaigns, and initiatives, share market insights, and coordinate efforts to drive revenue growth in the APAC market.
9. Stay informed about industry trends, competitive landscape, customer preferences, and regulatory developments affecting the aviation market in the APAC region and incorporate market intelligence into sales strategies and approaches.
10. Continuously update knowledge and skills through training, workshops, and professional development opportunities to stay abreast of industry best practices, sales techniques, and product innovations in the aviation sector.
11. Perform all other duties as assigned.

Job Requirements:

1. Strong communication, presentation, and negotiation skills, with the ability to effectively engage with customers, build rapport, and close sales deals remotely.
2. Excellent interpersonal skills, with the ability to collaborate effectively with cross-functional teams and work in a fast-paced, dynamic environment.
3. Proficiency in CRM software (e.g. Salesforce, HubSpot) and Microsoft Office applications (Word, Excel, PowerPoint).
4. Self-motivated and results-oriented, with a proactive and persistent approach to overcoming challenges and achieving sales objectives.
5. Fluency in English is required; proficiency in additional languages spoken in the APAC region is a plus.
6. Willingness to travel occasionally for customer meetings, conferences, and industry events within the APAC region as needed.

Experience and qualifications:

1. Diploma from a local polytechnic, bachelor’s degree in business administration, sales, marketing, or related field a plus.
2. Proven experience (3+ years) in inside sales, business development, customer service or related roles, preferably in the aviation industry or B2B sales environment.
3. Demonstrated track record of success in achieving sales targets and driving revenue growth through proactive sales activities and lead generation efforts.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R23115729