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Customer Service (Semiconductor Industry)

Salary undisclosed

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The Opportunity:Adecco is partnering with a global leader in advanced materials and process solutions and we are seeking a Customer Service Representative to join their business permanently! Reporting to the Customer Service Supervisor, the successful incumbent will process sales orders in SAP, address customer inquiries, and support the sales team in maintaining high customer satisfaction.
  • Job Type: Full-time, permanent opportunity
  • Work Location: East region
  • Work Hours: Mon-Fri, 9am - 6pm
  • Salary: up to $5,000/month
The Job:
  • Accurately enter sales orders into the SAP system and update customer order status, ensuring timely delivery.
  • Respond promptly to customer inquiries, requests for information, and feedback.
  • Support the sales team with customer requests and issues, providing effective solutions to enhance satisfaction.
  • Collaborate with cross-functional teams to build strong customer relationships.
  • Ensure order documentation and processes comply with corporate policies on order and revenue recognition, pricing, and standard procedures.
The Talent:
  • Diploma in a relevant discipline with 2-3 years of order management experience in semicon industry.
  • Strong communication skills, service-oriented, and well-versed in SAP.
  • Independent, accountable, and able to take ownership while also working effectively in a team.
  • Focused on accuracy, strategic thinking, and continuous improvement.
  • Demonstrates critical thinking and the ability to independently solve problems.
Next Steps:
  • Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
  • To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
  • We regret that only shortlisted candidates will be notified.
Charmaine See
Direct Line: 8126 8182
EA License No: 91C2918
Personnel Registration Number: R2199181