Epicareer Might not Working Properly
Learn More

Project Manager ServiceNow

  • Full Time, onsite
  • DXC TECHNOLOGY SERVICES SINGAPORE PTE. LTD.
  • South, Singapore
$ 7,200 - $ 12,200 / month

Checking job availability...

Original
Simplified

Job Description

Project Planning and Execution:

  • Develop, maintain, and manage comprehensive project plans for ServiceNow implementations or upgrades.
  • Oversee project scope, timelines, and budgets, ensuring alignment with business goals.
  • Coordinate with cross-functional teams, including developers, administrators, and business analysts.

Stakeholder Management:

  • Act as the primary point of contact for all project stakeholders.
  • Conduct regular meetings, provide status updates, and manage expectations.
  • Ensure stakeholder requirements are documented and prioritized.

Risk Management:

  • Identify potential risks and develop mitigation strategies.
  • Monitor project progress and address any issues or roadblocks proactively.

Team Leadership:

  • Guide and support the project team, ensuring clarity on roles and responsibilities.
  • Foster a collaborative environment and promote effective communication.

Quality Assurance:

  • Ensure the quality and integrity of deliverables by adhering to best practices and compliance standards.
  • Perform regular project audits and implement improvements.

Change Management and Training:

  • Manage change requests and ensure proper documentation.
  • Facilitate end-user training and support adoption of ServiceNow solutions.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
  • 8+ years of project management experience, with a minimum of 5 years managing ServiceNow projects.
  • Proven track record of delivering ServiceNow implementations, upgrades, and enhancements
  • In-depth knowledge of the ServiceNow platform, including modules like ITSM, ITOM, HRSD, CSM, and/or SecOps.
  • Well versed with ServiceNow Implementation Methodology (SIM)
  • Proficiency in Agile, Scrum, or other project management methodologies.
  • Familiarity with integration techniques and tools used in ServiceNow.
  • · Excellent communication and interpersonal skills.
  • · Strong problem-solving and decision-making abilities.
  • Ability to manage multiple projects simultaneously and work under pressure
  • ITIL V4 cetification preferred
  • ServiceNow Certified System Administrator (CSA) preferred
  • PMP, PRINCE2, or Scrum Master certification preferred