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Asst Mgr / Mgr, SSI, Programme and Learning Services
Salary undisclosed
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- Develop and oversee comprehensive learning programmes aligned with sector needs and SSI's strategic goals.
- Optimise resource utilisation, including premises and budget, to ensure cost-effectiveness and achievement of key performance indicators (KPIs).
- Lead end-to-end course administration, from pre-course planning to post-course evaluation.
- Regularly review and enhance training administrative processes
- Foster strong relationships with adult educators, training administrators, and external partners to ensure effective service delivery.
- Manage learner relations, addressing feedback and resolving issues to enhance overall learning experience.
- Collaborate with internal teams to streamline operations and improve administrative policies and procedures.
- Oversee training-related financial matters in accordance with NCSS finance guidelines and funding requirements.
- Manage funding applications and related matters with various bodies (e.g., SkllsFuture Singapore, Early Childhood Development Agency ) to secure necessary resources for SSI programmes.
- Ensure compliance with regulatory requirements and participate in internal and external audits.
- Plan and execute ad-hoc events, manage Communities of Practice, and spearhead learning initiatives.
- Prepare and present comprehensive reports, audit documentation, and strategic papers.
- Perform secretariat roles for key meetings, including SSI Management and Programme and Learning Services (PLS) team meetings.
- Explore and implement innovative learning methodologies and technologies to enhance programme delivery and learner engagement.
- Collaborate with IT teams to leverage digital tools for improved programme management and learner experience.