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Senior / Principal Engineer, IT (O365) (Ref 25590)

$ 7,000 - $ 9,000 / month

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Responsibilities

M365 Administration and Management:

• Oversee and optimize the full lifecycle of the Microsoft 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive, and other services.

• Develop and refine the M365 architecture to align with organizational goals and support a geographically diverse workforce.

• Ensure compliance with data governance policies, retention strategies, and regulatory requirements.

• Manage identity and access control using Entra ID (formerly Azure AD), implementing MFA, conditional access policies, and role-based access control.

• Drive organizational adoption of M365 features through training, best practices, and continuous improvement initiatives.

• Stay informed of emerging features and technologies in M365.

User and Service Management:

• Manage M365 operations for a large-scale user base.

• Resolve complex escalations related to M365 platform..

• Collaborate with support teams to deliver consistent performance and user satisfaction.

Requirements

• At least 5 years or more experience in leading and managing M365. Experience with Google Workspace will be an added advantage.

• Proven experience managing enterprise-scale M365 environments.

• Experience with Google Workspace administration and integrations.

• Advanced PowerShell scripting skills for automation and reporting.

• Experience administering and troubleshooting on-premises Exchange environment.

• Effective communication with technical and non-technical stakeholders.

Certifications (Preferred):

• Microsoft Certified: Enterprise Administrator Expert

• Google Cloud Professional Collaboration Engineer (Advantage)

• ITIL Foundation or other IT service management certifications

Licence no: 12C6060