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Retail Operations Specialist-Mandarin Speaking
$ 5,000 - $ 6,500 / month
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Position: Retail Operations Specialist-Mandarin Speaking
Location: Singapore (with travel across Southeast Asia)
Salary:SGD 5k-6.5k per month
We are seeking a Mandarin-speaking Retail Operations Specialist to oversee retail operations, event planning, and staff training across Southeast Asia.
Key Responsibilities:
- Event Management: Plan and execute in-store events, coordinate with marketing and sales teams, and oversee logistics.
- Retail Operations: Conduct store inspections, ensure compliance with policies, and provide performance feedback.
- Training & Development: Develop and implement training programs to enhance product knowledge and customer service.
- Sales & Performance: Drive sales growth, implement strategies to increase customer traffic and conversion rates.
- Customer Relations: Maintain high service standards and effectively address customer concerns.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum 5 years’ experience in retail management, event planning, or operations.
- Fluent in Mandarin Chinese (spoken and written).
- Strong communication, analytical, and leadership skills.
- Proficiency in Microsoft Office Suite and retail management software.
Additional Information:
- Requires standing and walking for extended periods during store inspections and events.
- Based in Singapore with regular travel across Southeast Asia.
Job Type: Full-time
Pay: $5,000.00 - $6,500.00 per month
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Performance bonus
Education:
- Bachelor's or equivalent (Preferred)
Experience:
- Retail management: 5 years (Preferred)
- in-store promotions: 2 years (Preferred)
- Retail Staff Training: 3 years (Preferred)
- Store Inspections: 3 years (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person