IT Analyst

Job Responsibilities

• The Candidate will be responsible to ensure all the applications systems remain in good working order.
• The Candidate is expected to take on support of new application systems when they become operational.
• The Candidate will respond to production emergencies in a timely manner based on Cilent's Service Levels. This includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
• The Candidate is expected to diligently perform routine checks and to escalate to the Project Manager should any anomaly be detected. The Candidate should show the initiative to alert and troubleshoot together with other system engineers, database administrator (DBA) and outsourced vendors.
• The Candidate is expected to follow through every issue / problem to closure, and complete the necessary documentation as required by the client.
• The Candidate will assist users and answer queries regarding the supported operational systems.
• The Candidate is expected to interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
• The Candidate is expected to be on standby support on off-office-hours / weekends / public holidays when needed such as during scheduled maintenance, system crash or system upgrade exercise.
• Besides application support, the Candidate is also expected to make some code changes/ enhancements that arise from service requests. The Candidate will follow the client’s technical standards and update the necessary documentation.
• The candidate shall report to the Project Manager in tracking and managing the project timelines and resources that he/she has been assigned to undertake.
• The Candidate is expected to understudy and undertake the development of new applications and maintenance of any existing systems as assigned by the Project Manager.
• The Candidate shall be able to work independently with minimum supervision. He/She shall also work effectively as a team member among the system support and application development teams.

Job Requirements

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Engineering, Computer Science or equivalent qualification.
• The Candidate shall have at least FOUR (4) years of work experience in IT development, with exposure to end-to-end software development lifecycle .
• The Candidate shall have at least FOUR (4) years of development experience in using the Microsoft .Net Core framework, MVC, WCF and be proficient in C#.NET.
• The Candidate shall have at least FOUR (4) years development experience and be proficient in the front-end web technologies and frameworks: HTML, CSS, JavaScript, JQuery, Ajax, Bootstrap.
• The Candidate shall have at least FOUR (4) years of work experience in Microsoft SQL Server and be proficient in developing applications which involve relational database schema design and writing optimized SQL queries and stored procedures.
• The Candidate shall have at least TWO (2) years of experience in developing and managing the REST APIs in compliance with the OpenAPI 2.0 Specification using Node.js.
• The Candidate shall have at least TWO (2) years of experience in working on caching technologies such as Memcached, Redis Cache, Amazon ElastiCache for Redis.
• The Candidate shall have at least TWO (2) years of experience in working on messaging technologies such as RabbitMQ, Amazon MQ message broker.
• The Candidate shall have at least ONE (1) year of experience in using AWS services including AWS S3, EC2, RDS, lambda, AWS SDK for .NET and AWS CLI.
• The Candidate shall have at least ONE (1) year of experience working in Linux Server environment.
• The Candidate is to have work experience in analytical tools, preferably Splunk.
• The Candidate is to have experience in using OAuth 2.0 technology.
• The Candidate is to have exposure to load balancing technologies such as Keepalived, HA Proxy, PM2.
• The Candidate is to have working knowledge in the automated testing and continuous integration (CI) process.
• The Candidate is to have working experience in government agency environment with exposure to IM8 and/or othergovernment security policies compliance requirements.

If the requirement matches with your profile, kindly share your updated CV/resume to Aparna at [email protected].