Desktop Support Specialist
Be part of a top-tier US MNC in an industry-leading electronics company
5 days' work week | Hybrid work arrangement
Work location: Tai Seng
Join a supportive & collaborative team culture
6-month contract role with possibility of permanent conversion
Competitive Remuneration & Benefits for the right candidate (up to 78k per annum)
This is a fantastic opportunity for an IT professional looking to gain global exposure and work in a dynamic team that values technical excellence.
What You’ll Be Doing:
️ Provide IT Support – Offer local and remote assistance to users in Singapore and worldwide.
️ Manage IT Systems – Install, configure, and maintain desktops, laptops, printers, and network-connected devices.
️ Troubleshoot & Resolve Issues – Support phone systems, mobile users, and ERP applications, ensuring a smooth user experience.
️ Monitor & Maintain IT Operations – Log user requests, track problem resolution, and escalate as necessary.
️ Deploy & Upgrade IT Equipment – Set up new systems, ensure network connectivity, and document processes.
️ Collaborate & Innovate – Work with global IT teams to enhance security, functionality, and efficiency.
What You Need to Succeed:
- Bachelor’s Degree in Computer Science, IT, Engineering, or related field.
- 2 to 3 years in desktop support, troubleshooting, and IT system administration experience in MNC environment.
- Hands-on experience with Windows OS, Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Active Directory user management.
- Strong knowledge of PC and server hardware installation/repair.
- Understanding of networking protocols (TCP/IP, DHCP, DNS).
- Familiarity with remote support tools like TeamViewer, GoToAssist, or BOMGAR.
- Able to start work immediately or within a short notice is a great advantage!
- Bilingual in English and Mandarin to support China/Taiwan stakeholders
Bonus Skills:
- Windows system administration & PowerShell scripting.
- Experience with routers, firewalls, VPNs & VoIP phone systems.
- Exposure to Linux and cloud computing.
HOW TO APPLY:
Interested applicants, please submit your updated resume in MS Word/PDF format to [email protected]
Please state your availability, current & expected salaries for processing purpose.
All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.
AiLin Lee | EA Registration No: R1104629
✨ Be part of a top-tier US MNC in an industry-leading electronics company
✨ 5 days' work week | Hybrid work arrangement
✨ Work location: Tai Seng
✨ Join a supportive & collaborative team culture
✨ 6-month contract role with possibility of permanent conversion
✨ Competitive Remuneration & Benefits for the right candidate (up to 78k per annum)
This is a fantastic opportunity for an IT professional looking to gain global exposure and work in a dynamic team that values technical excellence.
What You’ll Be Doing:
✔️ Provide IT Support – Offer local and remote assistance to users in Singapore and worldwide.
✔️ Manage IT Systems – Install, configure, and maintain desktops, laptops, printers, and network-connected devices.
✔️ Troubleshoot & Resolve Issues – Support phone systems, mobile users, and ERP applications, ensuring a smooth user experience.
✔️ Monitor & Maintain IT Operations – Log user requests, track problem resolution, and escalate as necessary.
✔️ Deploy & Upgrade IT Equipment – Set up new systems, ensure network connectivity, and document processes.
✔️ Collaborate & Innovate – Work with global IT teams to enhance security, functionality, and efficiency.
What You Need to Succeed:
- Bachelor’s Degree in Computer Science, IT, Engineering, or related field.
- 2 to 3 years in desktop support, troubleshooting, and IT system administration experience in MNC environment.
- Hands-on experience with Windows OS, Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Active Directory user management.
- Strong knowledge of PC and server hardware installation/repair.
- Understanding of networking protocols (TCP/IP, DHCP, DNS).
- Familiarity with remote support tools like TeamViewer, GoToAssist, or BOMGAR.
- Able to start work immediately or within a short notice is a great advantage!
- Bilingual in English and Mandarin to support China/Taiwan stakeholders
Bonus Skills:
- Windows system administration & PowerShell scripting.
- Experience with routers, firewalls, VPNs & VoIP phone systems.
- Exposure to Linux and cloud computing.
HOW TO APPLY:
Interested applicants, please submit your updated resume in MS Word/PDF format to [email protected]
Please state your availability, current & expected salaries for processing purpose.
All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.
AiLin Lee | EA Registration No: R1104629