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Senior Manager/Manager (Quality and Value)

Salary undisclosed
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What the role is:You will support the Patient Safety & Quality Improvement Division (PSQID) in managing the National Value-Driven Care (VDC) Programme involving regional health clusters and be involved in other value-based care-related programmes through stakeholder engagement, regular performance monitoring and management in terms of clinical quality/cost outcomes and patient-reported outcome measures tied to selected medical/surgical conditions, across various care settings. To support MOH's drive towards improvement in clinical/patient-reported outcomes and value of healthcare services delivered by our healthcare institutions. Responsibilities include supporting the benchmarking of both clinical/patient-centric and cost performance across various healthcare clusters and institutions, analysing data to understand drivers for the performance, as well as facilitating discussion with both clinical and finance stakeholders to facilitate sharing of best practices to encourage wider adoption. You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.What you will be working on:
  • Organising and facilitating National Value-Based Healthcare Workgroup and Clinical Expert Workgroup meetings • Onboarding of new medical/surgical conditions as part of National Value-Driven Care (VDC) Programme • Tracking and managing performance of existing and new VDC conditions through working with key stakeholders on performance improvements • Expanding VDC approach on selected conditions to include end-to-end clinical pathways and patient reported outcome measures • Working on compiled VDC datasets to facilitate deep-dives and data visualisation • Establishing and refining technical manuals outlining data scope, detailed methodology in data extraction and listing of indicators tied to each medical/surgical condition, in consultation with clinical experts
What we are looking for:Key Competencies Require • Thinking Clearly & Making Sound Judgements - Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. • Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. • Improving & Innovating - Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders - Ability to mobilise and rally partners and stakeholders towards a collective purpose. Key Skills/Knowledge Require • At least 1 year of experience in health information management/ data analysis in a healthcare environment will be an advantage. • Knowledge in research and statistics, as well as Financing, Economics, Healthcare Quality and Benchmarking will be an advantage. • Knowledge of using statistical/ data visualisation applications such as SPSS, MS Access, Tableau, PowerBI, R, Python, and SQL will be an advantage. • Clinical knowledge will be an advantage. • Competent in Microsoft Word, Excel and Powerpoint. • Good interpersonal, facilitation and organisation skills • Ability to lead project teams, and work well with groups from diverse disciplines As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.About Ministry of Health:The Ministry of Health's (MOH) vision is to champion a healthy nation with our people - to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH's responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore's healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.