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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Service Delivery Manager (Applications)

Salary undisclosed
Checking job availability...
Original
Simplified

We are looking for a self-motivated rounded IT professional with prior experience in managing multiple IT Development and Support (ASM) teams in an outsourced environment in BFSI (Banking, Financial Services & Insurance) domain.

The candidate is also responsible for establishing operating procedures, people management, planning activities & work assignment within the span of control. The primary KPP would be Delivery excellence parameters, customer satisfaction Index and P&L responsibility.

Responsibilities

  • To manage large development and Production Support teams in an onsite offshore environment involving in excess of 100+ FTEs.
  • Ability to demonstrate through experience the understanding and implementation of ITIL process, good understanding of productivity improvement levers to achieve efficiency of operations.
  • Manage overall team’s service quality and lead in any service recovery issues with clients.
  • Ability to manage the Fixed price engagement – should be able to demonstrate how scope, schedule and budget are managed effectively.
  • To demonstrate good technical acumen by having strong technical background for effective management of the team.
  • Broad BFSI domain knowledge.
  • Responsible for establishing operating procedures, people management, planning activities & work assignment within the span of control.
  • Ability to manage Senior Management stakeholders of Customer
  • Involve in RFP processes and support the Pre-Sales/Sales from Delivery standpoint.
  • Ability to present status report in a senior management forum and ability to articulate and answer questions.

Skills Requirement

  • Bachelor’s degree in Information Technology, Computer Science, Engineering or similar areas.
  • 15-18 years of experience in IT with 8+ years in Delivery Management
  • Prior experience in managing multi-ethnic, multi-geo teams.
  • Experience managing delivery in BFSI domain, Retail Banking and Payments exposure.
  • Good Project management experience/knowledge using various project management methodologies like Agile Scrum/Kanban, Waterfall, Iterative etc.
  • Understanding IT outsourcing engagement and commercial models.
  • Prior experience of managing transitions including transition from incumbent vendors.
  • Good project management knowledge including various project management methodologies – like Agile, Waterfall etc.
  • Experience of managing/ participating in RFP/Bid process including Due Diligence.
  • Strong IT technical experience in any of the prominent technologies in digital, data / analytics etc.
  • Excellent customer orientation and communication skills.
  • Experience of managing/ participating in RFP/Bid process including Due Diligence
  • Experience in handling Operations and managing the PnL of the customer account

Non-Technical / Soft Skills

  • Willingness to learn new technologies and ability to adopt to work in a corporate environment.
  • Outstanding communication skills both oral and written, technical and non-technical and the ability to work with diverse group of individuals in a professional environment.

Good to Have

  • Understanding IT outsourcing engagement and commercial models.
  • Prior experience of managing transitions including transition from incumbent vendors