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Location: Kallang
Working Hours: Monday Friday, 8.45am- 5.45pm
Good Remuneration PackageResponsibilities:Order processing
- Receive and review customer orders for accuracy and completeness.
- Confirm order details with customer and sales division including product specifications, quantities, and delivery addresses.
- Enter orders into SAP system and generate customer order confirmation to attach with sales terms and condition
- Check inventory levels to ensure sufficient stock availability for the order.
- Allocate stock from the warehouse or restocking if necessary.
- Allocate stock for open orders for delivery/shipment planning to update customer and sales division
- Create proforma invoice based on order details for customer advance payment or L/C payment.
- Follow up with the finance department, customers or sales division to ensure timely payment.
- Prepare goods for shipment by coordinating with the warehouse for packing and labelling.
- Ensure that all required shipping documents, such as Bills of Lading, Commercial Invoices, Packing Lists and other require documents are prepared and accurate.
- Select appropriate shipping methods and carriers based on freight cost estimation, delivery timelines, and customer requirements.
- Schedule shipments and communicate with freight forwarders, couriers, or transportation companies.
- Monitor shipment progress and provide tracking information to customers.
- Resolve any shipping issues, delays, or discrepancies promptly, ensuring a smooth delivery process.
- Confirm delivery with the customer and address any post-delivery issues or complaints.
- Maintain records of shipments for future reference and auditing purposes.
- Ensure all documents related to the export process are kept for finance, audit or compliance.
- Upon received Supplier import alert and shipping documents, check import document details against Supplier purchase order.
- Send import clearance instruction, shipping documents, serial number and HS code to import handling agent and warehouse receiving.
- Perform goods received in SAP system once the goods are transported to warehouse or another designated location.
- Report to Supplier if the goods are damage or dispute in item or quantity against the purchase order and shipping documents.
- Arrange appointed insurance agent for inspection for damage goods if require
- Update Inventory data for stock allocation planning
- Ensure all documents related to the import process are kept for finance, audit or compliance.
- Verify received goods against stock levels and warehouse system to ensure accuracy and update inventory record accordingly.
- Monitor reorder points and replenish stock as needed to maintain optimal inventory levels.
- Strong understanding of order processing workflows from order receipt to delivery.
- Knowledge of import/export regulations including customs clearance and H.S code
- Familiarity with shipping documentation, such as Bills of Lading, Commercial Invoices, Packing Lists, and Certificates of Origin.
- Proficiency in using Microsoft Excel & SAP for managing orders and inventory stock data.
- Ability to coordinate with freight forwarders and suppliers to ensure smooth import/export processes.
- Experience with project stock allocation, including managing stock for specific projects and tracking inventory against project requirements.
- Understanding of Incoterms and payment terms in international transactions.
- Attention to detail to ensure accuracy in documentation, inventory records and shipments.
- Strong communication skills for liaising with customers, vendors, and internal teams.
- Ability to solve problems efficiently and handle issues that arise during shipping or stock allocation.
EA Registration No.: R1872533
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel:
JOBID: L8V7484R