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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Customer Care Representative

Salary undisclosed
Checking job availability...
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Process Technology is a global leader designing and manufacturing cutting edge thermal and power conversion equipment that make tomorrow’s products possible. Our company is a global sales organization with facilities based in Mentor and Willoughby, Ohio and Amery, Wisconsin. We are a tight-knit team that thrives on positive collaboration and open communication.

The Customer Care Representative –will serve as the primary point of contact for customers, managing all aspects of daily activities. The Customer Care Representative will be responsible for

  • Respond and manage Requests for Quotes (RFQ)
  • Process customer orders and order acknowledgements
  • Coordinate shipments with customers assuring export regulations compliance
  • Provide customer support for warranty issues, product returns, and complaints.
  • Manage customer accounts information maintaining up to date records
  • Process invoices and follow-up on payment status

A strong dedication to providing exceptional customer service, with a focus on attention to detail, driving results, and exceptional care for quality in all aspects. This is a critical position that will be part of the team handling major global accounts and growing Process Technology Asia Pacific.

Outcomes:

1. Communication:

  • Clear, concise, and responsive communication, both internal and external
  • Monitor assigned customer open orders to ensure on-time shipment and provide detailed updates on a weekly basis to each assigned account.
  • Collaborate with the cross-functional team to achieve results in customer service excellence.

2. Product portfolio familiarity:

  • Maintain a good understanding of Process Technology products portfolio offering.

3. Account ownership.

  • Strengthen the connection with key accounts through service and relationship building.
  • Identify, understand, and address specific customer needs and expectations.
  • Resolve customer issues in a timely manner.
  • Proactively anticipate customer needs with a problem-solving mindset.

Competencies:

  • Able to produce significant output with minimal wasted effort.
  • Lives up to verbal and written agreements.
  • Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information.
  • Details oriented, does not let slip through the cracks or derail a project.
  • Proactive, acts without being told what to do.
  • Strong willingness to work hard and get the job done.
  • Adjusts quickly to changing priorities and conditions.
  • Effective communicator who speaks and writes clearly and articulately
  • Builds collaborative working relationships.
  • Language skills. Mandarin and English. Japanese a plus