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Executive, Associate Human Resources

Salary undisclosed

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We are on the lookout for an Associate HR Executive to join us. This is a front-line position and will be part of the Associate HR support team that acts as the first point of support for agents' HR matters

Job Responsibilities:

  • Provide prompt frontline services and perform admin tasks.
  • Assist in real estate salespersons licensing matters such as registration and resignations and recruitment.
  • Attending to walk-in, phone and email enquiries
  • Maintain proper filing and disposal of confidential documents
  • Identify and assess our salespersons' need to achieve satisfaction
  • Build sustainable relationships and trust with our salespersons through open and interactive communication
  • Handle complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
  • Take the extra mile to engage our salespersons

Requirements:

  • At least 1-2 years of relevant working experience in customer front desk fronting
  • Proficient in MS Office applications
  • Strong interpersonal and communication skills
  • A team player who fosters a cooperative work environment

Who will thrive in this role?

  • You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquires is something that comes naturally to you.
  • Excellent time management and communication skills
  • High attention to detail

A competitive remuneration package commensurate with relevant experience and qualifications will be offered to the successful candidates.