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Computer Operator

Salary undisclosed

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JOB DESCRIPTION:

Key responsibilities:

  • Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM, and network equipment, and react to exceptions in accordance with Standard Operating Procedures
  • Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance with Standard Operating Procedures
  • Manage IT-related incidents and problems reported via phone call or e-mail.
  • Maintain Incident Logs for incidents and problems for all software, hardware, and applications.
  • Perform job submission, backup, recovery, and restart in accordance with SOP or approved ad-hoc request.
  • Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance with Standard Operating Procedures

Essential Requirements:

  • Currently minimum 2 years hand-on IT Operations working experience of 24x7 rotating shift work in Command Center.
  • Proficient in using MS Office (Excel, Words and PowerPoint)
  • Good communication and interpersonal skills and proficient in English Language
  • Proven ability to work independently and under pressure.
  • A good team player.

Key Domain / Technical Skills:

  • Knowledge or hand-on in system platform operating (AS400, Mainframe and Unix/Linux).