Assistant Vice President, CDD Manager - Wealth & Personal Banking
Salary undisclosed
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- Drive the interest of Retail business and ensure delivery to CDD/EDD requirements according to agreed priorities
- Interact with internal stakeholders across various seniorities such as local and cross border Relationship Managers, Branch Directors, Support Units, to ensure good client experience and that profile cases flow efficiently and effectively
- Support urgent requests when in need and resolve complex issue within the team, and assist the team in completing ad hoc projects
- Seek to deliver accurate reports and ensure that the status of the cases are accurately captured in the systems
- Understanding stakeholders' needs/queries and delivering quality responses to them e.g. Frontline, KYC Ops, Business Financial Crime Risk (BFCR) and Financial Crime Compliance (FCC), CSEM etc
- Maintain and observe HSBC internal control standards, implement, and observe Group Compliance Policy, including the timely implementation of recommendations made by internal or external auditors and external regulators
- Implement and maintain an effective operation coordination management in Retail primarily on the CDD/EDD matters
- Demonstrate understanding and application of BFCR and FCC guidance to KYC reviews
- Provide feasible solutions/alternatives on potential risks or performance issues to ensure integrity of solution and mitigate any risks
- Drive initiatives and work with BFCR, SD and regional project teams to ensure policies, training, technology, and plans are duly executed
- Innovate solutions and process to ensure an effective operation on the EDD/CDD process with positive impact on business
- A degree holder with a few years of experience in retail banking with relevant Anti Money Laundering or Combating the Financing of Terrorism such as Client Due Diligence, Enhanced Due Diligence, or Anti Money Laundering or Know Your Customer
- Experience in client profile reviews, including client interaction, across various retail client segment
- Knowledge and Experience of Know Your Customer or Anti Money Laundering Regulations
- Knowledge of Regulatory and compliance issues as required locally. Having a certification in Anti Money Laundering or Combating the Financing of Terrorism related courses will have added advantage
- Customer centric with Excellent interpersonal and customer service skills
- Excellent planning and organizational skill with well-developed time management skills, and computer literacy
- Strong team player with collaborative mindset