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Materials Handling Service] Service Technician
Salary undisclosed
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- Cultivate strong customer relationships by understanding their needs and ensuring satisfaction.
- Deliver competitive and efficient services.
- Actively pursue opportunities to promote Crown services and products.
- Meet overhaul sales targets and maximize gross profit.
- Handle overhaul and breakdown leads promptly and professionally.
- Coordinate with Area Supervisor to ensure timely and professional repair job completion.
- Achieve battery sales targets and ensure timely delivery and pricing competitiveness.
- Collaborate with suppliers to meet customer satisfaction in battery sales.
- Support Customer Service in generating and renewing Preventative Maintenance Program sales.
- Participate in weekly service sales meetings to report figures and performance.
- Assist Customer Service with calls and complaints handling.
- Provide guidance on order processing and ensure accurate job entries.
- Support achieving 100% fulfillment rate for service calls.
- NITEC/Diploma in Engineering or related field.
- Sales experience is beneficial.
- Excellent interpersonal and communication skills.
- Preferably experienced in Maintenance, Repair, and Overhaul services.
- Cultivate strong customer relationships by understanding their needs and ensuring satisfaction.
- Deliver competitive and efficient services.
- Actively pursue opportunities to promote Crown services and products.
- Meet overhaul sales targets and maximize gross profit.
- Handle overhaul and breakdown leads promptly and professionally.
- Coordinate with Area Supervisor to ensure timely and professional repair job completion.
- Achieve battery sales targets and ensure timely delivery and pricing competitiveness.
- Collaborate with suppliers to meet customer satisfaction in battery sales.
- Support Customer Service in generating and renewing Preventative Maintenance Program sales.
- Participate in weekly service sales meetings to report figures and performance.
- Assist Customer Service with calls and complaints handling.
- Provide guidance on order processing and ensure accurate job entries.
- Support achieving 100% fulfillment rate for service calls.
- NITEC/Diploma in Engineering or related field.
- Sales experience is beneficial.
- Excellent interpersonal and communication skills.
- Preferably experienced in Maintenance, Repair, and Overhaul services.