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Inside Sales Executive

$ 3,000 - $ 4,500 / month

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Responsibilities:

  • Responsible for the resolution of process customers enquiry & providing quotation in meeting customers need & ensuring Service Level is met at all time, generate revenue by soliciting and obtaining orders, work as a team in ensuring efficient delivery of customer service and supply chain process, working through distribution channels and sales team, and processing of customers enquiry, RFQ, quotes follow-up, handles quality return, and ensuring timely logistical processing of product delivery.
  • Prepare ITO by working closely with Global team, ASEAN sales manager, Pricing Team to ensure quote win.
  • Addresses customers price inquiry, check stock, provide pricing and quotes follow-up on potential orders and price negotiation.
  • Clarify policies and procedures such as condition of sales and pricing structure.
  • Fill orders by transferring orders to fulfilment, communicating expected delivery date; explaining stock outs. Offer alternative by working closing with ASM (ASEAN Sales Manager), PSM (Product Sales manager), Global Account Manager & Division if any.
  • Provide timely Open Order Report to customers via excel and thru their portal.
  • Review customer demand and forecasts (SvD). Work closely with planner & customers if stocking program is recommended to support business growth or needs.
  • Liaise closely with Buyers on delivery and backlog summary.
  • Address customer goods return due to quality, reject, claims and communicate with Quality on rejects & resolution.
  • Penetrate new market shares whenever opportunity arise.
  • Maintain and improves quality results by following standards recommending improved policies and procedures.
  • Regular meet up with customers to review any new NPI/ projects, market situation, forecast demands, orders and deliveries (both physical and virtual meeting).
  • Submit AMAT SPS, SNF & LAM for alternative or requalification via customer portal if any.
  • Compilation with accuracy of sales report with risk management.

Requirements

  • Degree/ Diploma/Technical certificate in Engineering or Business Administration with Customer Service experience is required.
  • Good interpersonal communication skills and computer knowledge.
  • Demonstrated ability to perform the described role and responsibilities and obtain the desired results.
  • Previous supply chain experience essential, ideally with a working knowledge of industrial distribution sales is preferred.
  • Independent, organized & experience of operating in a matrix organization preferred.
  • People oriented personality and be able to work in a team effectively.
  • Demonstrate teamwork and team building skills in producing results and meeting organizational objectives.

Interested applicants may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified.

Cindy Char Sin Yi

[email protected]

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

20 Cecil St, #08-09, PLUS Building, Singapore 049705