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Service Coordinator

  • Full Time, onsite
  • Wong Fong Engineering Works (1988) Pte Ltd
  • Pioneer, Singapore
$ 2,500 - $ 3,500 / month

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Responsibilities:

  • Working on a 5.5 days’ work week, arrange daily service/technical schedule for technicians.
  • Coordinate activities of service or technical personnel focusing on quality and efficiency in service delivery.
  • Understand the needs and requirements of customer in order to provide the right information, advice and assistance.
  • Answer customer telephone inquiries, orders, service needs and complaints professionally and respond where applicable.
  • Ensure debtors control and all jobs are billed promptly and correctly upon delivery.

Requirements:

  • Minimum Nitec in Mechanical Engineering or equivalent technical qualifications with 2 -3 years of work experience in similar capacity.
  • Prior experience in customer service is preferred.
  • Ability to communicate at different levels within the organization.
  • Have initiative and ability to work independently in a fast-paced environment.
  • Possesses Class 3 Driving License.

Job Type: Permanent

Pay: $2,500.00 - $3,500.00 per month

Work Location: In person

Responsibilities:

  • Working on a 5.5 days’ work week, arrange daily service/technical schedule for technicians.
  • Coordinate activities of service or technical personnel focusing on quality and efficiency in service delivery.
  • Understand the needs and requirements of customer in order to provide the right information, advice and assistance.
  • Answer customer telephone inquiries, orders, service needs and complaints professionally and respond where applicable.
  • Ensure debtors control and all jobs are billed promptly and correctly upon delivery.

Requirements:

  • Minimum Nitec in Mechanical Engineering or equivalent technical qualifications with 2 -3 years of work experience in similar capacity.
  • Prior experience in customer service is preferred.
  • Ability to communicate at different levels within the organization.
  • Have initiative and ability to work independently in a fast-paced environment.
  • Possesses Class 3 Driving License.

Job Type: Permanent

Pay: $2,500.00 - $3,500.00 per month

Work Location: In person