Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer support officer (1 year Contract)

Salary undisclosed
Checking job availability...
Original
Simplified
Job Description

 Roles:

  • Answering customer inquiries through various channels like emails, live chats, and social media based on SLA
  • Addressing customer queries in a face to face setting in our service centre
  • Providing accurate and timely information about the company's products or services based on the defined set of QnA
  • Resolving customer issues efficiently and in a friendly manner
  • De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
  • Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution


Qualifications

 Qualities and Skills:

  • Previous experience working in a customer-facing role/ contact centre/ telemarketing
  • Proficiency in using a computer, ability to quickly learn how to use different software
  • Process-oriented and customer-oriented mindset
  • Highly proficient in both written and verbal English to communicate effectively with our consumers


Other Information:

  • Report to eight management team
  • Working time: 9:00am to 6:00pm, Monday to Friday (There will be period that the role will require weekend work. For that, the employee will get either a day off replacement during weekday/ OT pay)
About StarHub
Size More than 250
Industry Integrated Telecommunication Services
Location Singapore
Founded 7 May 1998
View Company