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Store Manager - Sports

$ 4,000 - $ 4,000 / month

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Position: Sports Store Manager

Are you a dynamic and experienced manager with a passion for tennis and a drive for excellence? We're seeking a highly motivated Sports Store Manager to lead the daily operations of our tennis centers, ensuring a superior experience for our members and guests.

What You'll Do:


Lead & Inspire: Oversee all aspects of our tennis center, from managing online booking system and pro shop to ensuring the smooth operation of the center. You'll inspire our team to deliver exceptional service and create a welcoming atmosphere.
Optimize Operations: Implement and refine efficient processes for scheduling, staff workflows, client sign-ins, and coach coordination. Identify opportunities to improve efficiency and enhance the customer experience.
Drive Business Growth: Manage pro shop inventory, liaising with suppliers to ensure timely delivery and competitive pricing. Contribute to marketing initiatives by collaborating with our agency to provide content and support campaigns.
Create Engaging Experiences: Oversee the planning and execution of events, including birthday parties and tennis camps, ensuring seamless operations and memorable experiences.
Champion Customer Satisfaction: Foster a culture of exceptional customer service, proactively addressing inquiries and feedback to build lasting relationships with our valued clients.


What You'll Bring:


Proven experience in retail store management or a related field.
Strong leadership skills with the ability to motivate and manage a team.
Excellent organizational and communication skills.
A passion for tennis and a commitment to providing outstanding customer service.
Sports Management or Business Management degree preferred.