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Career Opportunities: Hospitality Executive (Hotels) (2154)
Salary undisclosed
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Primary Responsibilities:
- Assist guests with enquiries and requests
- Perform meet and greet in the lobby and in-room registration
- Perform check-in and check-out for hotel guests in the most professional and efficient manner
- Work and coordinate with other departments to satisfy guest requests/complaints
- Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service
- Seek and devise new initiatives to enhance the overall guest experience
Requirements:
- Minimum Diploma in Hotels/Hospitality Management or its equivalent
- Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
- Good technical knowledge of Front Office and Guest Services operations
- Good interpersonal, communication and supervisory skills
- Able to perform shift work, including weekends and public holidays
- Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint