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Career Opportunities: Hospitality Executive (Hotels) (2154)

Salary undisclosed

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Primary Responsibilities:
  • Assist guests with enquiries and requests
  • Perform meet and greet in the lobby and in-room registration
  • Perform check-in and check-out for hotel guests in the most professional and efficient manner
  • Work and coordinate with other departments to satisfy guest requests/complaints
  • Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service
  • Seek and devise new initiatives to enhance the overall guest experience

Requirements:
  • Minimum Diploma in Hotels/Hospitality Management or its equivalent
  • Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
  • Good technical knowledge of Front Office and Guest Services operations
  • Good interpersonal, communication and supervisory skills
  • Able to perform shift work, including weekends and public holidays
  • Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint