Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

IT Service Desk (Max Budget - SGD 3200)

$ 3,200 - $ 3,200 / month
Checking job availability...
Original
Simplified

Job Title: IT Service Desk Specialist

Job Type: 1 Year Contract Duration.

Mandatory Skills:

  • Microsoft Office 365

Preferred Skills:

  • Microsoft Windows
  • ITIL IT Service Management

Work Schedule:

  • Shift Work: Yes
  • 24x7 Standby: No
  • Rotating 12-hour Shifts:
  • 2 days of work followed by 2 days off
  • Day or night shifts as per department requirements

Compensation & Benefits:

  • Monthly Claims: Not applicable
  • Monthly Allowance: Not applicable
  • Performance/Completion Bonus: Not applicable
  • Annual Leave: 10 days (for 12-hour shift workers only)

Availability:

  • Immediate or within 1-month notice

Notice Period:

  • 1 month.

Position Summary

As a 1st Level Remote Support Analyst, you will be responsible for providing first-level technical assistance to users. Your primary role is to troubleshoot and resolve technical incidents efficiently while ensuring high levels of customer satisfaction.

Key Responsibilities

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2 nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Types: Full-time, Contract

Pay: Up to $3,200.00 per month

Work Location: In person

Job Title: IT Service Desk Specialist

Job Type: 1 Year Contract Duration.

Mandatory Skills:

  • Microsoft Office 365

Preferred Skills:

  • Microsoft Windows
  • ITIL IT Service Management

Work Schedule:

  • Shift Work: Yes
  • 24x7 Standby: No
  • Rotating 12-hour Shifts:
  • 2 days of work followed by 2 days off
  • Day or night shifts as per department requirements

Compensation & Benefits:

  • Monthly Claims: Not applicable
  • Monthly Allowance: Not applicable
  • Performance/Completion Bonus: Not applicable
  • Annual Leave: 10 days (for 12-hour shift workers only)

Availability:

  • Immediate or within 1-month notice

Notice Period:

  • 1 month.

Position Summary

As a 1st Level Remote Support Analyst, you will be responsible for providing first-level technical assistance to users. Your primary role is to troubleshoot and resolve technical incidents efficiently while ensuring high levels of customer satisfaction.

Key Responsibilities

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2 nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Types: Full-time, Contract

Pay: Up to $3,200.00 per month

Work Location: In person