AVP, UX Researcher, Group Design, Consumer Banking Group
Salary undisclosed
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- Not everything has to be tested. You will identify when research is required and when best practices are the way to go. And you will help us communicate that to our stakeholders.
- You'll be leading qualitative and quantitative research projects. We've done some interesting stuff: experimenting with new methods and tools; leveraging GenAI to augment our work processes and outputs... In short, we love to experiment and hope you will join in.
- You'll generate sharp and actionable insights that go beyond reports to inspire your colleagues to truly start seeing through the eyes of our customers.
- You'll build a strong community of practice around iterative research and design to support upcoming and ongoing projects and initiatives.
- UX is a pretty established discipline here at DBS, but we can always use help to evangelise the importance of good design research, and be on the forefront of evolving the discipline to meet the needs of the organization.
- You have 6 - 8 years of relevant experience as a UX researcher.
- You have experience leading research projects / initiatives from small to large; straightforward to complex.
- You've had hands-on involvement with end-to-end design process.
- You're organised, methodical and analytical — able to filter out the noise to frame the right problem to investigate.
- You have an excellent grasp of qualitative and quantitative research methods and how to apply them to the UX design process: concept testing, usability testing, card sorting, surveys, heuristic evaluations and other data analysis skills.
- You are a polished facilitator able to command a room — whether it's in a workshop, presentation, or board room setting.
- You are an empathic human being with interest in psychology, anthropology, human-computer interaction, cognitive science and business.
- You have the ability to make research fun! — able to engage partners, collaborators, and stakeholders to make the most of the skillsets you bring to the table.
- You've been a designer yourself and have hands-on design experience in either UX Design or Service Design practices.
- You have experience in the fintech industry.
- You have worked on enterprise solutions, products, services
- Not everything has to be tested. You will identify when research is required and when best practices are the way to go. And you will help us communicate that to our stakeholders.
- You'll be leading qualitative and quantitative research projects. We've done some interesting stuff: experimenting with new methods and tools; leveraging GenAI to augment our work processes and outputs... In short, we love to experiment and hope you will join in.
- You'll generate sharp and actionable insights that go beyond reports to inspire your colleagues to truly start seeing through the eyes of our customers.
- You'll build a strong community of practice around iterative research and design to support upcoming and ongoing projects and initiatives.
- UX is a pretty established discipline here at DBS, but we can always use help to evangelise the importance of good design research, and be on the forefront of evolving the discipline to meet the needs of the organization.
- You have 6 - 8 years of relevant experience as a UX researcher.
- You have experience leading research projects / initiatives from small to large; straightforward to complex.
- You've had hands-on involvement with end-to-end design process.
- You're organised, methodical and analytical — able to filter out the noise to frame the right problem to investigate.
- You have an excellent grasp of qualitative and quantitative research methods and how to apply them to the UX design process: concept testing, usability testing, card sorting, surveys, heuristic evaluations and other data analysis skills.
- You are a polished facilitator able to command a room — whether it's in a workshop, presentation, or board room setting.
- You are an empathic human being with interest in psychology, anthropology, human-computer interaction, cognitive science and business.
- You have the ability to make research fun! — able to engage partners, collaborators, and stakeholders to make the most of the skillsets you bring to the table.
- You've been a designer yourself and have hands-on design experience in either UX Design or Service Design practices.
- You have experience in the fintech industry.
- You have worked on enterprise solutions, products, services