Global Logistic Specialist
Salary undisclosed
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- Prepare, review, and issue invoices for logistics services, including freight charges, warehousing fees, and other related costs.
- Review and entry of the vendors' charges into TMS system and coordinate with finance for payment to vendors
- Ensure that all billing information, such as rates, quantities, and discounts, is accurate and up-to-date.
- Verify billing information against shipping documents, purchase orders, and delivery receipts.
- Reconcile discrepancies between billed amounts and actual services rendered.
- Respond to customer inquiries regarding invoices, billing discrepancies, and payment terms.
- Provide excellent customer service to resolve billing issues promptly.
- Maintain accurate and organized billing records, both digitally and physically.
- Update customer accounts with billing information and payment status.
- Coordinate with the logistics and transportation departments to ensure timely and accurate billing.
- Communicate with vendors and suppliers to verify costs and charges.
- Generate and distribute regular billing reports to management.
- Analyze billing data to identify trends, discrepancies, and opportunities for process improvement.
- Ensure compliance with company policies, industry standards, and regulatory requirements.
- Maintain and update billing procedures and documentation as needed.
- Assist in the month-end closing process by providing billing data and reports.
- Support the finance department with audits and other financial activities.
- ‘O’ level / Diploma
- Previous experience in billing, invoicing, or a related clerical role, particularly within the logistics or transportation industry, is highly desirable.
- Strong attention to detail and accuracy in billing and data entry.
- Excellent organizational and time management skills to handle multiple tasks and deadlines.
- Proficiency in billing software and Microsoft Office Suite (especially Excel).
- Good communication and interpersonal skills for effective customer service and teamwork.
- Basic understanding of accounting principles and practices.
- Ability to work independently and as part of a team.
- Problem-solving skills to identify and resolve billing discrepancies.
- Adaptability to work in a fast-paced and dynamic environment.