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Casual Labour - Visitor Experience Agent (Attractions)

Salary undisclosed

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LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
  • Provide excellent Visitor Experience and ensuring the smooth running of the daily operations at MBS Attractions (Museum, SkyPark, Sampan Rides and Digital Light Canvas)
  • Engage visitors in a positive and professional manner while proactively promoting the various Attractions
  • Proactively working in (but not exclusive to) the main admissions and all public areas of the various Attractions as deployed
  • Assist visitors with enquiries and where applicable directing them to the appropriate source of information
  • Adhere to all Standard Operating Procedures (SOP) and Service Quality Review Standards (SQR) of the Attractions
  • To be equipped with good product knowledge of all offerings available to visitors
  • When deployed at the museum, ensure that artifacts are safeguarded
  • To maintain a high standard of cleanliness at all workstations, whilst complying with all health and safety standards
  • Project a professional presence, both verbally and in appearance, at all times
  • Perform shift duties responsibly and is accountable to the Supervisor/Assistant Manager/Manager for the smooth running of the day-to-day shift operations and any other duties assigned
Job Requirements
  • Entry level (min GCE O' level) and proficient in English (as a spoken language)
  • Keen to work in the Attractions industry, with a passion for learning and people engagement
  • Prior working experience in the attractions or hospitality industry is preferred although training will be provided as necessary
  • Some experience in presenting information to individuals or groups in a public/educational context will also be advantageous
  • A vivacious personality who enjoys working with people of all ages
  • A team player who is motivated with high energy, and able to appreciate a dynamic, fast-paced environment
  • Able to apply good judgment and discretion whilst maintaining a calm demeanor in high volume or stressful situations
  • Able to stand for long hours
  • Able to work on shifts including on weekends and public holidays
  • Must be able to commit fully for 3 to 4 days in a week for the duration of at least 3 months minimum
  • Well-groomed with a professional disposition
  • All other duties as directed
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.