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Executive Assistant (1 year contract)

$ 2,300 - $ 2,300 / month

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Job Description:
We are looking for a dedicated individual to join our Release of Information (ROI) team. In this role, you will be responsible for handling medical report and records requests, managing inquiries, and providing administrative support.

Key Responsibilities:

Attend to internal and external parties at the service counter.
Handle inquiries related to medical reports and records.
Assist with mailing acknowledgment letters and official receipts.
Coordinate extensions for medical report and records deadlines when required.
Respond to external queries regarding medical report applications.
Sort and manage incoming mail and faxes.
Receive and process documents from internal staff and courier services.
Manage returned cases from various departments and clinics.
Follow up with clinics on scheduled appointments for Workman Compensation, Specialist Medical Reports, and objections.
Handle the MRO hotline and address inquiries about medical report requests.
Conduct follow-ups based on lists provided by the Contact Centre and close records requests.
Process inter-hospital loan requests and forward them to the appropriate institutions.
Organize and tag emails received in the common inbox.
Support executives with ad hoc administrative tasks as needed.

Requirements:

Diploma in Business Administration or a related field.
1-3 years of relevant administrative experience.
Detail-oriented, responsible, and possesses strong communication skills.



EA Personnel Name: Joyce Ng
EA Personnel No: R2095235
EA License No: 12C6253