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Customer Service Officer - Sports

  • Part Time, onsite
  • Mind Body And Passion Pte Ltd Trading as MBP Sports
  • Downtown Core, Singapore
$ 1,800 - $ 1,800 / month

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Benefits & Perks:

• Competitive salary package

• Opportunities for professional development and training

• Vibrant work environment in the sports industry



Job Summary:

We are seeking an enthusiastic Customer Service Officer to join our sports-focused team on a contract basis. The ideal candidate will provide exceptional customer support, handle inquiries, and contribute to a positive customer experience in our dynamic sports environment.



Job Description:

• Respond to customer inquiries via phone, email, and in-person with a focus on sports-related products and services

• Process orders, returns, and exchanges efficiently while adhering to company policies

• Maintain accurate customer records and update information in the database

• Collaborate with other departments to resolve customer issues and improve service quality



Job Requirements:

• Excellent communication skills with fluency in English; additional languages are a plus

• Strong problem-solving abilities and attention to detail

• Basic knowledge of sports and enthusiasm for the industry

• Proficiency in Microsoft Office and customer relationship management (CRM) software