Epicareer Might not Working Properly
Learn More
S

Customer Service CUM Admin Executive (Student Job / Part-Time)

Salary undisclosed

Checking job availability...

Original
Simplified

Roles & Responsibilities:

  • Assist in office operations, i.e., day-to-day administrative and operational duties, data entry of relevant information into database, etc.
  • Assist in course administration such as preparation of quotation and invoices, class enrollment, sending course confirmation emails, etc.
  • Make outbound calls to prospective clients based on company-provided leads.
  • Understand and interpret business needs and technical requirements in order to translate product benefit across all types of clients.
  • Introduce our services and address client inquiries professionally.
  • Handle all online customers’ enquiries and answering phone calls.
  • Keeping track of potential customers that have been contacted & those who do not want to be contacted in the future.
  • Accurately record client information, call logs, and feedback into the system.
  • Maintain regular follow-ups with potential leads and existing clients to build relationships and secure appointments.

Requirements:

  • Minimum A Level / Diploma / Degree holder
  • Preferred language(s): English, Mandarin (Candidates fluent in Mandarin preferred as the role requires dealing with Mandarin-speaking clients.)
  • Computer knowledge is required – Microsoft Office, Google suites, WhatsApp
  • Good spoken & written communication skills
  • Prior sales/telemarketing experience will be added advantage
  • Can start work immediately will be added advantage

Working hours:

  • 10-15 hours per week
  • At least 5 hours per shift within Monday to Friday, 10:00 - 19:00

Salary:

  • $10 to $15 per hour (Progressive with commitment period)
  • Performance Bonus

Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Internship, Fresh graduate, Student job

Pay: $10.00 - $15.00 per hour

Work Location: In person