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Customer Service CUM Admin Executive (Student Job / Part-Time)
Salary undisclosed
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Roles & Responsibilities:
- Assist in office operations, i.e., day-to-day administrative and operational duties, data entry of relevant information into database, etc.
- Assist in course administration such as preparation of quotation and invoices, class enrollment, sending course confirmation emails, etc.
- Make outbound calls to prospective clients based on company-provided leads.
- Understand and interpret business needs and technical requirements in order to translate product benefit across all types of clients.
- Introduce our services and address client inquiries professionally.
- Handle all online customers’ enquiries and answering phone calls.
- Keeping track of potential customers that have been contacted & those who do not want to be contacted in the future.
- Accurately record client information, call logs, and feedback into the system.
- Maintain regular follow-ups with potential leads and existing clients to build relationships and secure appointments.
Requirements:
- Minimum A Level / Diploma / Degree holder
- Preferred language(s): English, Mandarin (Candidates fluent in Mandarin preferred as the role requires dealing with Mandarin-speaking clients.)
- Computer knowledge is required – Microsoft Office, Google suites, WhatsApp
- Good spoken & written communication skills
- Prior sales/telemarketing experience will be added advantage
- Can start work immediately will be added advantage
Working hours:
- 10-15 hours per week
- At least 5 hours per shift within Monday to Friday, 10:00 - 19:00
Salary:
- $10 to $15 per hour (Progressive with commitment period)
- Performance Bonus
Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Internship, Fresh graduate, Student job
Pay: $10.00 - $15.00 per hour
Work Location: In person