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Customer Service CUM Admin Executive (Remote WFH / Open to Malaysians)

$ 10 - $ 15 / month

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Job Overview:

We are seeking motivated and results-driven individuals to join our team in Malaysia. As a brand ambassador of St.Hua Private School, a Singapore-based company, you will play a vital role in connecting with potential clients, introducing our services, and supporting our growing business in Malaysia.

Roles & Responsibilities:

  • Make outbound calls to prospective clients based on company-provided leads.
  • Understand and interpret business needs and technical requirements in order to translate product benefit across all types of clients.
  • Introduce our services and address client inquiries professionally.
  • Handle all online customers’ enquiries and answering phone calls.
  • Keeping track of potential customers that have been contacted & those who do not want to be contacted in the future.
  • Accurately record client information, call logs, and feedback into the system.
  • Maintain regular follow-ups with potential leads and existing clients to build relationships and secure appointments.
  • Achieve weekly and monthly call targets and conversion goals set by the management.

Requirements:

  • Minimum STPM / Diploma / Degree holder
  • Preferred language(s): English, Mandarin (Candidates fluent in Mandarin preferred as the role requires dealing with Mandarin-speaking clients.)
  • Computer knowledge is required – Microsoft Office, Google suites, WhatsApp
  • Good spoken & written communication skills
  • Prior sales/telemarketing experience will be added advantage
  • Can start work immediately will be added advantage
  • Fresh graduates are welcomed to apply

Working hours:

  • Remote/work-from-home arrangement with real-time video calling with the Singapore team
  • At least 5 hours per shift within Monday to Friday, 10:00 - 19:00

Salary:

  • SGD10 to SGD15 per hour (Progressive with commitment period)
  • Performance Bonus

Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Internship, Fresh graduate, Freelance, Student job

Pay: $10.00 - $15.00 per hour

Benefits:

  • Work from home

Work Location: Remote