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Retail Operations Executive

Salary undisclosed

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Singapore, Central, Singapore

Department
Energy Retail
Job posted on
Jan 10, 2025
Employment type
Permanent
About Sembcorp Industries
Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

For more information, please visit www.sembcorp.com.

PURPOSE AND SCOPE
Provide billing, collection and refund support services to Sembcorp Utilities customers.

KEY ROLES AND RESPONSIBILITIES
  • Prepare and generate accurate and timely invoices to customers.
  • Ensure collections and refunds are processed timely.
  • Respond to customers’ enquiries.
  • Prepare reports for internal and external stakeholders.
  • Other ad-hoc duties as assigned.
QUALIFICATIONS & EXPERIENCE
  • At least a Diploma holder.
  • At least 2 years relevant working experience preferably in the utilities industry, specializing in a billing or collections role.
SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS
  • High proficiency in Microsoft products (Excel, Words, Powerpoint, Power BI).
  • Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
  • Has a sense of urgency and able to meet timelines.
  • Excellent communication and interpersonal skills.